Draw
backs of Employee Engagement
There is a negative side to engagement – burnout or
disengagement Burnout is described as ‘a syndrome of emotional exhaustion and
cynicism’ (Maslach and Jackson , 1981 cited in Armstrong and Taylor , 2014 ) .
Burnout is caused as a result of high workloads ,high pressure on the employee
to perform to achieve unrealistic targets of the organization . Burnout will
lead to failure, low productivity, demotivation increase absenteeism or leaving
the organization and lead to deteriorate
of quality of the production level .
Burnout or Employee Disengagement can be seen in
Commercial Banks mainly due to unrealistic targets with the high competition in
the banking sector in Sri Lanka .And also Quality of the Lending portfolios has
been deteriorating through out last year .Credit Growth of the industry was
only 16.1% during the year 2017 ,where the Credit Growth of the One of the
leading Commercial Bank in Sri Lanka was 22.5% during the year 2017 (Sampath
Bank Annual Report , 2017). This show case bank has been able to out perform
the industry norm .However the Labor Turn over is reported as 4.51% during the year (Sampath Bank Annual
Report , 2017)
Conclusion
Employee engagement plays a vital role for the
success of any Organization. Employee engagement is a process ,which contain of
various components ,by fulfillment of
such component Employee engagement is created and leads to increased
productivity, increase performance levels , employee retention, client trust
and profitability of the organization and reduce absence and recruitment cost.
Therefore the employer should ensure the continuum of employee engagement in
the organization to reach higher levels of performance.
Reference
List
Armstrong, M. and Taylor,S.
(2014). Armstrong's Handbook of Human Resource Management
Practice. 13th edition. London: Kogan Page Limited.
Sampath Bank Plc ,Annual Report ( 2017) TRANSFORMATIONAL CHANGE .37-74.Available
from https://www.sampath.lk/en/investor-relations/annual-reports.pdf[Acessed
08 October 2018].
Excellent blog .Further There may be aspects of a person that are likely to give them a tendency for being engaged. Being low in high in extroversion and having a temperament that allows one to adapt and switch between activities may make it easier to engage. The selection of such predisposed individuals may help further the creation of high‐performance cultures
ReplyDeleteHi Kausn, this is a very interesting blog. As you have correctly mentioned here, commitment, motivation and organizational behavior drives the employee engagement in an organization. Many organizations copy 'Employee Engagement' activities from the best practices,
ReplyDeletelooking at the benefits enjoyed by their competitors; however, most lose track after a few strides
ahead (Siddhanta & Roy, 2010).