Importance
of Employee Engagement
According to Armstrong et al (2010) higher level of
Employee engagement produces organizational benefits such as Higher
productivity / performance , Low staffs turn over ,Better attendance . Employee
engagement improves Safety level of the organization ( Vance , 2006 cited in
Armstrong and Taylor , 2014 ). Further high levels of engagement results
in lower absenteeism and higher
employee retention , increases in
employee effort and productivity , improvement of quality and reduction of
error rates , increase of sales, higher profitability, earnings per share and
shareholder returns, enhancement of
customer satisfaction and loyalty , faster business growth and higher likelihood of business success (Stairs
and Galpin , 2010 , cited in Armstrong and Taylor , 2014 ) .
Reference
List
Armstrong, M.(2010) Armstrong's
Essential :Human Resource Managewment Practice,Guide to People Management. London : Kogan Page Limited .
Armstrong, M. and Taylor,S.
(2014). Armstrong's Handbook of Human Resource Management
Practice. 13th edition. London: Kogan Page Limited.
Thanks for comprehensively differentiating Employee engagement and Employee motivation. Many of think both topics are same. But as you explained motivation is just a characteristic of a engaged employee. As per Catteeuw (2007) only satisfaction and long term employment will not meet the Employee Engagement threshold but most important criteria is looking for new effective ways of value addition to the organization.
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